Going nowhere: Windows 7, Bada, Symbian, BlackBerry OS and WebOS (2010)

Announced October 2010

It’s October 2020 and if you have a smartphone in your pocket it’s almost certainly going to be one of two things: an Apple iPhone or an Android device. It seems like it has been that way for ever, but ten years ago this month rival platforms were duking it out as if they had some sort of chance.

The big news ten years ago was Windows Phone 7. Microsoft had been haemorrhaging market share ever since the iPhone was launched. Earlier versions of Windows Mobile (as it was then called) had been capable enough, but the user interface was a frankly horrific relic from an earlier age. Stung by failure, Microsoft decided to redesign the product entirely and came up with something entirely different.

Windows Phone 7 was a huge critical success in interface design. Clean, responsive, informative and intuitive at the same time, it made Android and iOS look old-fashioned. iOS in particular was wedded to the skeuomorphic design that had been an Apple hallmark for decades, but by contrast Windows looked utterly modern.

Microsoft made the decision to base Windows Phone 7 on the same underlying Windows CE platform that had powered previous generations, rather than the more modern Windows NT platform that could have delivered the same power as Android and iOS. The next-generation of Windows Phone – version 8 – would change the platform while retaining the UI… but that is another story.

There was certainly some buzz about Windows Phone 7 though, and a lot of manufacturers had lined up behind Microsoft to push this new platform. HTC were the keenest with several new devices – the HTC 7 Pro, HTC 7 Trophy, HTC 7 Mozart, HTC Surround and the high-end HTC HD7. Samsung resurrected the Omnia sub-brand to come up with the Samsung Omnia 7, where rivals LG had the LG Optimus 7 and LG Optimus 7Q. Even Dell got in on the act with the Dell Venue Pro.

A trio of doomed Windows Phone 7 devices

The operating system was sleek, the phones were pretty good and competitively priced. But of course Windows Phone failed, mostly because it lacked the apps that Android and iOS had. And perhaps partly because… who actually needed another mobile phone OS anyway?

But Windows Phone 7 wasn’t the only doomed platform being touted this month. Samsung had also developed the Unix-like Bada operating system for use in smartphones. The Samsung Wave II was the company’s flagship Bada phone… again it was a sleek operating sytem, competitively priced with excellent hardware. Samsung had tried hard to get apps for the platform and had done reasonably well. But still… it wasn’t Android or iOS. But it did at least feature the somewhat infamous Rick Stivens.

Samsung Wave Goodbye might have been a better name

Bada didn’t last long, being folded into Tizen in 2012. Tizen itself was the effective successor OS to a medley of other Unix-like platforms: Maemo, Moblin, MeeGo and LiMo. Tizen found itself ported to a wide range of smartwatches and the Samsung Z range of smartphones up to 2017 when eventually they fizzled out. But Tizen didn’t die, instead becoming the most popular operating system in Smart TVs instead.

Another relatively new kid on the block was Palm’s webOS platform found in the Palm Pre 2. Stop me if you’ve heard this before… but the phone had a combination of good hardware, a great OS, competitive pricing and a reasonable set of apps which sadly couldn’t compete with the market leaders. The Pre 2 was the last smartphone to be launched under the Palm name (apart from the peculiar Palm Palm). But less than a year after the Pre 2 the entire webOS product line was cancelled by Palm’s owners, HP.

Palm Pray might also have been a better name

The excellent webOS operating system lingered on, with HP attempting to open source it. Eventually it was picked up by LG who applied it to smart TVs and smartwatches, in a directly parallel to Samsung and Tizen.

Three doomed platforms is surely enough? Not quite.

The Nokia C5-03 was a nice enough, low-cost Symbian touchscreen smartphone. Unlike the others, this had a really good library of apps, it was attractively priced and designed and also Symbian had been around for donkey’s years there had been a process of continual improvement and an established base of fans. But Nokia were on the verge of a spectacular collapse, and Symbian would effectively be dead within a year.

Inexpensive but doomed smartphone fun with the Nokia C5-03.

Windows Phone 7, Bada, webOs and even the aging Symbian were all modern platforms that could deliver the sort of experience that customers might want. In comparison, the BlackBerry OS on the Bold 9780 was not. BlackBerry’s efforts at repeatedly warming over an OS that was nearly a decade old had created a device that was pretty good at email and absolutely appalling for web browsing or any other of the meagre collection of apps that were available.

BlackBerry missed the memo about what a 2010 smartphone should be

It sold pretty well into corporations that had standardised on BlackBerry, but users hated it – instead choosing to use their own iOS and Android devices which they expected their companies to support, leading in turn to the idea of BYOD (“bring your own device”). BlackBerry did eventually come up with a vaguely competitive smartphone… in 2013, a full six years after the iPhone was announced.

Today, if you want a smartphone without Android or iOS then the pickings are fairly slim. But Huawei – currently the world’s number two smartphone manufacturer – is working on the Linux-based Harmony OS to replace Android. This move is mostly due to trade sanctions from the US, but Harmony is also available as open source, or alternatively Huawei will licence their closed-source version to other manufacturers. Who knows, perhaps this rival OS will be a success?

Image credits: HTC, LG, Samsung, BlackBerry, Dell, HP, Nokia.

From the archives: Microsoft KIN, Nokia N70, N90, N91, N8, 5140i, 8800, BlackBerry Pearl 9100

Some product launches are merely bad but the Microsoft KIN (2010) cratered so badly that you you could see it from space. On the other hand, the Nokia N-Series  represented Nokia at its best, starting with the Nokia N70, N90 and N91 (2005) and ending (at least for the Symbian N-Series line) with the N8 just five years later.

April 2005 was a great year for Nokia, with the somewhat rubbery but almost indestructible Nokia 5140i and the elegant Nokia 8800. Back to 2010, and the BlackBerry Pearl 9100 combined RIM's smartphone know-how with a traditional form factor that made it a success.

Image credits: Microsoft, Nokia, RIM

BlackBerry Bold 9700 and Storm2 (2009)

Announced October 2009

Although 2009 had seen the rise and rise of Android and Apple smartphones, it’s easy to forget that they were still only quite small players in that market. When it came to smartphones that were actually used as smartphones – because many of Nokia’s Symbian devices were only used as feature phones by owners – then the company to beat was Research In Motion and their line of BlackBerry devices.

The killer application on the BlackBerry platform was messaging – no other smartphone had quite the capabilities when it came to email or instant message, and for this reason BlackBerry devices were extremely popular. So when RIM announced two significant devices in October 2009 they were at the top of their game.

BlackBerry Bold 9700 and Storm2

The BlackBerry Bold 9700 is one of the best classic BlackBerry devices ever. A useful evolution over the Bold 9000 launched the previous year, the 9700 had everything a smartphone should have, including 3.5G data, WiFi, GPS, a decent camera and good multimedia support. This classic BlackBerry had a physical QWERTY keyboard that fans loved plus the useful addition of a very usable small trackpad which made the whole user experience much better.

Both corporate and private users bought the 9700 in significant quantities, and it did seem that sticking to the classic BlackBerry formula was working well for RIM in the face of their upstart rivals.

Where the Bold 9700 built on success, the BlackBerry Storm2 was a follow-on to failure. The original BlackBerry Storm – released in 2008 – was a disaster. Poorly conceived and implements, the Storm was critically panned and unsurprisingly didn’t sell. The Storm2 fixed many of the problems of the original, including re-engineering the touchscreen display, including WiFi, fixing the software and fitting a better camera. As a result, the Storm2 was at least usable… but the specification was a year out of date when it hit the market and it was only a modest success.

In the end, the success of the Bold 9700 masked the disappointing sales of the Storm2. Although this didn’t look like a bad result, the problem was that RIM didn’t have a next-generation product that could complete with the new generation of smartphones coming out. It would take more than three years to produce a real successor to the classic BlackBerry platform, and that was a catastrophe that made even the original Storm look small in comparison.

Image Credits: RIM / BlackBerry

Videos: BlackBerry Bold 9700 and Storm2

 

BlackBerry Passport (2014)

Launched September 2014

By 2014 the once-giant BlackBerry had more-or-less faded into insignificance following the disastrous launch of the Z10 and Q10 running the powerful but unpopular BlackBerry 10 operating system. A history of bad decisions by management had sidelined the company, but it turned out that they still had some fight in them.

The BlackBerry Passport is certainly one of the oddest-looking devices that we’ve seen in the past half-decade, but it was BlackBerry’s attempt to build a BlackBerry 10 device that would appeal to the corporate consumers that had stuck by it all these years. And although ultimately it wasn’t the success that BlackBerry hoped it would be, it had some novel features that set it apart from the devices we see today.

When the Z10 and Q10 were launched in January 2013 after an incredibly long time in development it soon became obvious that BlackBerry had made a huge strategic error. People who wanted an all-touch device such as the Z10 had defected to the iPhone or Android long before, but BlackBerry still prioritised the Z10 over the Q10 with its physical keyboard. And it was the Q10 that BlackBerry loyalists wanted. The upshot was that the Z10 flopped and BlackBerry ended up writing off a billion dollars to cover the fiasco.

BlackBerry ditched their top management and had a good rethink about the sort of device their customers wanted. And as a result, they came up with the rather brave BlackBerry Passport.

The Passport was like no other smartphone. Featuring a large 4.5” 1140 x 1140 pixel panel – which was square – and a three row physical keyboard on the bottom, the Passport had about the same footprint as.. well, a passport. Bigger than most other phones on the market, the solid construction also meant that it was pretty heavy too.

The unusual form factor was optimised for reading emails and documents rather than for playing games or web browsing. In this they had judged their core customer base pretty well, but the sheer bulk of the thing made it a little tricky to handle, the keyboard wasn’t like a classic BlackBerry and the whole thing felt a bit sluggish despite impressive hardware specifications.

The BlackBerry 10 operating system was much improved over earlier versions, and users could now download Android apps (albeit from Amazon and not Google) on top of BlackBerry’s class-leading enterprise software.

The Passport was well received, and sold pretty well – reportedly shipping hundreds of thousands of units in a relatively short time. But ultimately it was a bit too big, the operating system was unpopular and the device was simply too late to be the turnaround phone that BlackBerry needed.

The BlackBerry 10 OS made it into a couple of other smartphones before BlackBerry outsourced the manufacture of their smartphones and switched over to Android. Today the Passport represents an interesting part of the BlackBerry story and should be fairly collectable for those who like unusual devices. Typical prices for unlocked models seems to be between £50 to £100.

Image credit: BlackBerry

BlackBerry Passport - Video

BlackBerry Storm 9500 (2008)

Launched November 2008

By late 2008 it was nearly two years after the launch of the original iPhone, but there was still everything to play for in the newly popular smartphone market. Nokia had launched the 5800 XpressMusic, Google had partnered with HTC to make the T-Mobile G1 and even Windows phones were showing some useful developments. But nothing could quite manage the polish and attention to detail that Apple had.

So when RIM started working on a touchscreen device there was much anticipation that their expertise would come up with something class leading. When the BlackBerry Storm 9500 was announced in a blaze of publicity and it was dubbed an “iPhone Killer”.

On paper it looked pretty good. The screen was a bit smaller than the iPhone but had a higher resolution, the camera looked promising, it had GPS support, a removable battery and expandable memory but for some baffling reason there was no WiFi. Expectations about the software were very high, RIM having gained a reputation for making an effective platform for both businesses and consumers.

In reality the BlackBerry Storm was a disaster. One of the main problems was the screen – instead of making a simple touchscreen, RIM had tried to reproduce the feel of a traditional keypad using a system called SurePress, which simulated having to press down on the screen to do something. It was awful, in particular when used with the virtual keyboard. But it didn’t stop there, the entire user interface was a badly-implemented rehash of traditional BlackBerries and it lacked the ease-of-use that Apple was offering. Despite the proven strengths of RIM’s software offerings, the user experience was pretty abysmal.

But there was more – the camera should have been better than the iPhone but really only produced fuzzy approximations of real life, the lack of WiFi turned out to be a big deal, it was slow and had limited memory, and it was much chunkier than the iPhone to carry about.

In short, it was a disaster. Famously, Stephen Fry gave it a withering review while at the same time praising the BlackBerry Bold 9000, concluding that “the Storm could teach an industrial vacuum pump how to suck”. While other reviewers were perhaps less eloquent, the feelings were very widespread. And although initial sales were not bad, word quickly got around and it was widely recognised for the lemon it was.

RIM took on board the criticisms and fixed at least some of the problems with the Storm2 launched a year later. The Storm2 added WiFi and improved the user interface and tricky SurePress display, but the Storm’s reputation preceded it, and because the Storm2 was basically a bugfix the specifications were looking rather out-of-date in late 2009.

In 2010, BlackBerry tried again with the Torch which combined both the touchscreen and a slide-out physical keyboard. It was a moderate success, and quite popular with existing BlackBerry customers but it didn’t win anyone else over. In 2013, RIM tried again with the all-touch BlackBerry Z10 which ended up as an even bigger disaster than the Bold. Overall, you could say that RIM didn’t have much luck with touchscreen devices.

If you like to collect high-profile failures, the BlackBerry Storm is easy to come by and inexpensive with prices starting at £30 or so for good ones, and up to £90 for “new old stock” with the marginally more useful Storm2 coming in at a little more.


Image credits: RIM / BlackBerry

BlackBerry Bold 9000 (2008)

BlackBerry Bold 9000

Launched May 2008

You might say that the modern smartphone revolution started in January 2007 with the launch of the original iPhone, which is probably true. But it isn’t the case that everything before the iPhone was some sort of clunker, and everything afterwards was some sort of clone. The BlackBerry Bold 9000 – launched in May 2008 – not only ignored the iPhone completely, but it was also a significant sales success.

The BlackBerry Bold 9000 is perhaps the archetypical BlackBerry messaging device. An evolution of what creators RIM had been doing for years, the Bold retained the classic BlackBerry physical keyboard, excellent messaging capabilities and brilliant display characteristics of its predecessors. But now it was easier to use with a little trackball, and it packed in 3.5G data, WiFi and GPS (easily outclassing the iPhone) plus expandable memory and good music playback cababilities in a lightweight unit that could happily work for days on a single charge.

Messaging was the killer app that set the BlackBerry range apart from everything else. Offering quick and easy-to-use email messaging for both corporate customers and individuals, the Bold 9000 expertly delivered the internet feature that everyone at the time cared about.

Apps were so-so, but the original iPhone didn’t even have downloadable apps. Web browsing was pretty unpleasant too, but in 2008 there were hardly any sites optimised for mobile browsing. The Bold did everything that consumers thought they wanted, and as result it sold in large numbers, creating significant sales growth for RIM.

The problem was that what consumers wanted was changing. The original iPhone was limited in what it could do, and was slow. But only a one month after the Bold 9000 was launched, Apple came up with the much improved iPhone 3G. The world’s first Android smartphone – the T-Mobile G1 – was launched a few months later. The sand was shifting under RIM’s feet, and it was quickly becoming clear that RIM was not shifting with them.

A second-hand BlackBerry Bold 9000 is probably not anyone’s idea of a good time, so it might not surprise you to find out that second-hand units are dirt cheap. It’s certainly a device that was critical to the growth of RIM, but perhaps history has overlooked this useful little messaging smartphone.

Image credit: RIM / BlackBerry

BlackBerry Z10 and Q10 (2013)

BlackBerry Q10 and Z10 (2013)

Announced January 2013

It’s one of the stand-out phone in the history of handset disasters – announced five years ago this month the BlackBerry Z10 was a catastrophic failure that very nearly killed its maker. Sitting squarely on the downward slope of BlackBerry’s status of a darling of the technology industry to a company that people are surprised is still in business, the Z10 and companion Q10 deserve to be looked at once more.

A brief history lesson – BlackBerry was called Research in Motion (RIM) when it was founded in 1984. During the 1980s and early 1990s, RIM explored markets in communications and point-of-sale devices. In the later 1990s, RIM diversified into two-way pagers which led to the BlackBerry 850 in 1999, followed by email-enabled smartphones such as the BlackBerry 6230 in the early 2000s.

What started out life as a product appealing to large corporations ended up – somewhat by chance – as being an enormous consumer hit, fuelled in part by devices such as the BlackBerry Pearl smartphone. Even the launch of the iPhone in 2007 couldn’t stop RIM’s growth, and in 2011 it had sales of an astonishing $19.9 billion, compared to just $595 million in 2004.

BlackBerry 850, 6230, Pearl 8100

But although BlackBerry devices were always superlative when it came to email, they were pretty terrible when it came to other things – especially web browsing. As the impact of iOS and Android smartphones began to change the way people used the web, the clunky interface of BlackBerry devices was off-putting.

Sure, BlackBerry had tried to improve things but by 2011 had pushed their old platform as far as it could go with the BlackBerry Bold Touch 9900. But too many elements of the operating system were unchanged from the 6230 nearly a decade earlier. RIM had tried an all-touch device as early as 2008 with the BlackBerry Storm 9500 which turned out to be catastrophically awful and very buggy. Despite RIM’s best efforts to put lipstick on a pig, consumers could still tell that it was a pig.

BlackBerry Storm 9500, Bold Touch 9900

RIM had been aware that their products were becoming increasingly uncompetitive and by 2010 they embarked on a project to adapt the Unix-like QNX operating system into a mobile OS good enough to fight back against Apple and Google. QNX was designed to be a real-time operating system, and had (and indeed still has) a reputation for stability and reliability – and best of all as far as RIM were concerned, they already owned QNX.

The first QNX-based product to be announced was the BlackBerry Playbook. Despite initial promise, the Playbook was deeply flawed and full of bugs. Customers stayed away in their droves, but it did at least show that QNX had the right potential.

BlackBerry continued to work in turning QNX into the BlackBerry 10 operating system that their next-generation phones would need, but it took over two years after the launch of the Playbook to finally announce their new BlackBerry Z10 and Q10 smartphones, which they did in January 2013.

To put this in context – the original Apple iPhone had been launched six years previously in January 2007 (a line that had progressed all the way to the iPhone 5) and Android devices had been selling in increasingly large numbers for four years. RIM (who changed their name at this point to BlackBerry) were very, very late entrants into this market, and the Z10 and Q10 would need to be something special.

Black BlackBerry Z10

Although both products were announced at the same time, the Z10 and Q10 would not ship at the same time. The Z10 was a conventional-looking touchscreen smartphone with a decent hardware specification. The Q10 on the other hand was much more BlackBerry-like with a QWERTY keyboard, but it still featured a touchscreen and the new BlackBerry 10 operating system.

BlackBerry 10 was a radical departure from most smartphone operating systems when it came to the user interface. Lacking any button the whole things was based on a series of different swipes (rather like the modern iPhone X). It was a steep learning curve for BlackBerry users, and it wasn’t a surprise to find out that it had some serious bugs at launch. There were also only a small number of native applications for it, which was hardly going to tempt people away from other platforms.

The fact that the Z10 was released months before the Q10 was the result of huge infighting at RIM, with management divided over whether to launch the all-screen one first, or the one with a more traditional design. This process reportedly pushed back the launch of either device by a full year. And history pretty much proved that the Z10 was the wrong decision, because BlackBerry customers who wanted something like that had long ago defected to rivals, and the Z10 failed to appeal to traditionalists who wanted a physical QWERTY keyboard.

The Z10 bombed. It didn’t appeal to either existing or new customers, and it turns out that BlackBerry had built a lot of them in order to meet demand that never materialised, leading to a billion-dollar write off of inventory. Sales continued to collapse, losses began to mount and the stock price cratered. Senior management were thrown out, to be replaced by managers who would also eventually be thrown out. Most industry observers agreed that BlackBerry was doomed.

It didn't help when BlackBerry "brand ambassador" Alicia Keys was caught Tweeting from her Apple device either.

BlackBerry? Alcatel? TCL?

Lost among this was the Q10 which now had become toxic because of the failure of the Z10. Customers were buying phones from BlackBerry, but they were just the Curves and Bolds that they had been buying for years.

BlackBerry seemed doomed, but its enormous cash pile and a stubbornness to die means that it is still is business today, but with a very different business model. Handset production is licensed to TCL who base current BlackBerry devices on designs they sell under the Alcatel brand (oddly enough, licensed from Nokia) and who also bought the Palm brand from HP. Current BlackBerry devices run Android with a BlackBerry software stack on top… which is probably what BlackBerry should have done all along.

Had either the Z10 or Q10 hit the market three or four years earlier then they might have made the impact that BlackBerry needed. In the end, they were so late to the party that there was really no point in turning up at all.

Z10s are currently widely available for less than €100, and BlackBerry are committed to supporting the handset until 2020 and the software these days is *much* better (and you can load Android apps). The Q10 is a bit cheaper. If you like collecting heroic failures, then perhaps either (or both) devices are for you.

Image credits: RIM / BlackBerry

Video

If you really want more of the Z10 and Q10, here are a pair of videos we prepared much earlier..

Going nowhere: The BlackBerry Curve (2007 to 2012)

BlackBerry Curve 8300 (2007) and 9320 (2012)

Launched ten years ago this month, the original BlackBerry Curve was RIM's attempt to make their classic BlackBerry messaging smartphone more appealing to consumers. The Curve 8300 had the classic physical keyboard of all BlackBerry devices up to that point, and it added a camera (which was a rare feature on BlackBerry devices at that point) and had a media player with a standard 3.5mm jack plug.

BlackBerry's push email service for both businesses and consumers was second to none, and if you wanted to do messaging on the move then this was definitely the device to have. The 2.5" 320 x 230 pixel display was incredibly bright and clear compared to the competition, and although it wasn't a touchscreen it did have a little trackball underneath to navigate with. Crucially the Curve 8300 lacked 3G, WiFi or GPS at a time these features were becoming common. However, despite some limitations the Curve 8300 was a big success for RIM and it sold in large numbers.

Following on from the Curve 8300 were a variety of other models, adding WiFi, GPS and eventually 3G data. Although early versions sold well, increasingly it became difficult for BlackBerry to compete with all-touch devices such as the iPhone and Android smartphones.

Almost exactly five years after launching the original Curve, RIM announced the final device in the Curve line, the 9320. Shockingly, despite five years of development, the Curve 9320 had hardly evolved at all from the 8300. The physical keyboard remained, the screen was the same size, the camera a little better, the trackball had been replaced by a more reliable trackpad, it was faster and had more memory and could finally support WiFi, 3.5G and GPS.. but it certainly wasn't an iPhone-killer.

Worse still, the BlackBerry 7.1 OS included in the 9320 was fundamentally the same as the 4.5 OS included in the 8300 with some cosmetic changes. And although the Curve 9320 retained the excellent email capabilities of all BlackBerry handhelds, consumers had moved on and were more interested in things like web browsing.. and web browsing on the Curve 9320 was a very unpleasant experience. By 2012 both the iOS and Android platforms were destroying BlackBerry when it came to quality apps too.

In five years, RIM had essentially gone nowhere. It wasn't just the Curve either, but the entire BlackBerry product range was out of date. But conversely, a hard core of businesses and fans still went out and bought these devices, but it couldn't stem the collapse in sales. Even today, the BlackBerry 9320 still sells to people who are wedded to the platform.

To be fair, RIM realised that they were in a predicament but the next-gen BlackBerry devices that they needed were subject of boardroom battles that had crippled the company. The disastrous launch of the Z10 in 2013 is a story for another time though.

Image credits: Research in Motion / BlackBerry

Porsche Design P’9981 Smartphone from BlackBerry (2011)

Tastefulness is a pretty subjective thing. One person's stylish accessory is another person's overpriced tat. The Porsche Design P’9981 is one of those devices that polarises opinion along those lines.

The full and rather clumsy name for this handset was the "Porsche Design P’9981 Smartphone from BlackBerry". Simply put, it was the Bold 9900 in a different precision engineered and very expensive body. Complementing a range of products such as watches, sunglasses and in-car entertainment systems, the P'9981 was in good company. As for exclusivity, the price tag of £1275 (around €1450) guaranteed that, being three times the price of the Bold on which it was based.

It was.. frankly.. a bit pointless. The 9900 represented BlackBerry at its peak, but the dominant position it held in the smartphone market was collapsing around it. The market was being taken over by the iPhone and a wide variety of Android devices, so it did seem that Porsche Design had chose the wrong partner. However, they stuck with it and a couple of years later we saw the P'9982 (based on the Z10) and the P'9983 (based on the Q10) coming in at an equally eye-watering price.

Although it was a more upmarket partnership than the Sagem-based P'9521 and P'9522 from 2008, it was still a pretty niche device. However, these handsets still have their fans and are available today from £500 (€550) upwards for a used one to £1500 (€1650) for a "new old stock" one. Most of the available units have an Arabic keypad, which probably indicates where these were most successful.

Certainly it is a head-turning device, and the P'9981 and its successors do manage to look different from the usual slabby smartphones we see. BlackBerry's new Android-based DTEK handset range could certainly doing with a bit of sexing up..

Image credits: BlackBerry

BlackBerry Pearl 8100 (2006)

BlackBerry Pearl 8100

Launched September 2006

The BlackBerry Pearl 8100 is a best-selling smartphone that you have probably forgotten. Shipping in the millions during 2006 and 2007, the Pearl was a huge sales success, even against mighty devices such as the Nokia N95 and the original Apple iPhone.

A decade ago it was email driving smartphone adoption amongst consumers rather than other factors. Web browsing sucked on 2006-era smartphones because publishers didn't make the mobile versions of websites that they do today. And although you could download applications onto your smartphone it wasn't the easiest thing to do. Facebook and Twitter were still in their infancy, so most communication was done by email. And nothing did email better than a BlackBerry.

The Pearl was very much a consumer device, ditching the QWERTY keyboard and wide body (found on the BlackBerry 8700) for a hybrid keypad and a shape much closer to a standard "candy bar" phone. It was the first BlackBerry device to feature a camera (because corporate customers didn't like cameras) and be able to play MP3s and store data on a microSD card (because corporate customers didn't think it appropriate). It was also the first BlackBerry to discontinue the traditional side-mounted jog-wheel and replace it with a trackpad.. not quite as intuitive as a touchscreen but close. It didn't have 3G or WiFi though, but email use didn't really need that.

The screen itself was probably the best in class, and on top of that there were a range of applications available, on what was for the time a highly polished and rather fun operating system. Although BlackBerry purists looked at the Pearl with distaste, it wasn't aimed at them at all.. and it successfully opened up a new market helping to create six years of rapid growth for makers Research in Motion.

Some variations followed over the years, eventually leading to the final model in the series - the Pearl 3G - in 2010. All the Pearls was successful commercial products, but in the end consumers lost interest in this type of device. Today prices for the 8100 vary hugely, ranging from a few euro each to several hundred depending on condition and colour. It seems that even a decade later, this little device still has its fans.

Image credits: BlackBerry / Research in Motion

BlackBerry Bold 9900 - Peak BlackBerry (2011)

BlackBerry Bold 9900

Launched May 2011

By mid-2011, sales of BlackBerry devices were at their peak. Despite competition from the iPhone and Android handsets, this classic messaging device was still hugely popular. And out of all class BlackBerry handsets, the Bold 9900 probably represents "Peak BlackBerry".

Designed very much in the theme of the messaging devices that pushed BlackBerry to popularity in the noughties, the BlackBerry Bold 9900 (aka the Bold Touch) had the familiar little QWERTY keyboard, a trackpad and a small but high-resolution 2.8" touchscreen display. On the back was a 5 megapixel snapper, and the Bold 9900 supported HSPA+ and WiFi connectivity.

If you were a fan of the BlackBerry 7 and earlier operating systems, then this was definitely the device to have. But the question arose.. who WAS a fan of the BlackBerry OS? Google's Android and Apple's iOS were more powerful and more elegantly designed, and no matter how often BlackBerry tried to tweak this devices it was like putting lipstick on a pig. Or perhaps polishing a turd.

This isn't to say that it was a bad device. If messaging was your thing, then this was very hard to beat. But web browsing was horrendous, apps were awful and the whole thing looked like a relic of a previous era. Which it was.

It wasn't long until sales began to slide, and although BlackBerry made a few lower-cost "classic" devices following on from this, they were instead concentrating on an ill-fated attempt to move their devices to a completely new platform based on QNX. And that effort really made sales drop off a cliff. Recently, BlackBerry have started producing Android handsets with support for BlackBerry services built-in.

Despite all the gloom, the 9900 still has its fans and prices for a good refurbished one can be €100 or more. It isn't really very practical as a modern smartphone though, although there are still many people who love their classic BlackBerry smartphones and don't want to give them up.

BlackBerry 8700 (2005)

BlackBerry 8700c

By 2005, BlackBerry brand owners RIM had been in the mobile phone market for a few years. Starting off with pagers, they then moved to simple messaging devices and then moved on to their own smartphone platform. The launch of the BlackBerry 8700 in November 2005 (as the 8700c) demonstrated that RIM had a truly mature product on their hands that had a lot of appeal to both consumers and businesses.

Although it featured the familiar BlackBerry QWERTY keyboard and controls, the 8700 ditched the weird but effective transflective screen used in earlier versions, and completely reworked the user interface to make it much more exciting and polished.

But the improved hardware and software was only part of the story, what made everything really work well was the excellent email services that RIM offered both businesses and consumers. And a decade ago, email was far more important than things like applications or even web browsing.

Variants of the 8700 appeared for many major carriers worldwide, and this smartphone helped to propel RIM to phenomenal sales growth throughout the late noughties. The problem was that five years later, RIM were still doing essentially the same thing.. despite changing trends in the industry, a mistake that nearly killed BlackBerry for good.

BlackBerry 8700v, 8700f, 8700g and 8700r

A Tale of Two Tablets: Samsung Galaxy Tab P1000 and BlackBerry Playbook (2010)

Announced September 2010

The concept of a “tablet” had been around for five years or so by September 2010, with the Nokia 770 pioneering the way with modest sales in 2005. However, the launch of the original Apple iPad in January 2010 really defined what people expected from a tablet, and the iPad rapidly went on to be a huge success.

Of course, other manufacturers wanted a slice of this market and two of the earliest competitors were quite similar to each other - the Samsung Galaxy Tab P1000 and the BlackBerry PlayBook. However, neither of these could match the success of the Apple product for somewhat different reasons.

Both the Galaxy Tab and the PlayBook shared similar form factors, each using a 7” 1024 x 600 pixel panel and coming in at about half the weight and footprint of the original iPad. Both devices were available in either WiFi-only or (eventually) cellular versions, but they both ran very different operating systems.

Samsung Galaxy Tab P1000

Samsung's first Android tablet, the Samsung Galaxy Tab P1000 was an Android 2.2 "Froyo" device (upgradable to Android 2.3 “Gingerbread”), which was basically just a straight port of the OS that Samsung had running on their smartphones. This version of Android met with criticism as it wasn’t really designed to run on a big-screen device such as a tablet, to the extent that Google developed the tablet-only Android 3.0 “Honeycomb” OS that addressed many of those shortcomings.

Unlike the iPad, the original Galaxy Tab was a somewhat bland affair which didn’t have much shelf appeal when it hit the shops shortly before Christmas 2010. Even so, you might expect it to sell in reasonable numbers... but bizarrely it was even more expensive than the iPad to buy, and the Tab stayed firmly on the shelves until Samsung started to discount it heavily.

Overall, the original Galaxy Tab was not a successful product, but Samsung stuck with it and made much better and more competitive devices. Although Apple is still the manufacturer to beat, Samsung have carved out a significant slice of the tablet market five years later.

On the other hand, RIM had taken a different approach with the BlackBerry PlayBook. Although BlackBerry makers RIM were riding high with their traditional smartphones such as the Curve and Torch devices, the operating system on those was ancient and it was never going to be suitable for a tablet device.

Instead, the operating system on the PlayBook was based on QNX, a real-time OS aimed at embedded devices that RIM had acquired earlier in 2010. But QNX wasn’t really a consumer-ready OS, and although it provided a solid platform to build on, it still meant that RIM had to create almost everything from scratch. All rivals Samsung had to do was port Android, this was much harder and it took seven months from the product announcement to units actually shipped in the Spring of 2011.

BlackBerry PlayBook (LTE version)

But when the PlayBook finally did hit the market, it was clear that it wasn’t ready. The operating system was extremely buggy, it had few applications of any real worth and worse still, it could not integrate with BlackBerry email which was the one killer application that RIM did better than everybody else.

Hundreds of thousands of PlayBooks were shipped to the supply chain, where they remained. Take-up of the PlayBook was close to zero, until RIM started to discount units very aggressively. However, PlayBooks clogged up the retail channel for years afterwards and indeed so-called “new” units are still available five years later.

Eventually the QNX-based OS on the PlayBook was developed into BlackBerry 10, which was launched with the BlackBerry Z10 in 2013. But RIM (now just called BlackBerry Ltd) had learned very little from the PlayBook, and sales channels became stuffed with Z10s that nobody wanted, leading to a billion-dollar inventory write-off.

BlackBerry never made another tablet, and by 2015 they are only just hanging on as a smartphone manufacturer. In fact, BlackBerry are now rumoured to be looking at moving to Android, which is really half a decade too late.

Although neither the Tab P1000 nor the PlayBook were a success, the 7” form factor actually was. In 2012 Apple launch the iPad Mini which was much smaller and lighter than the full-sized iPad of the time. And of course there are many, many Android tablets on the market today – but almost all of them are much cheaper than the iPad, which seems to be what consumers actually want.

BlackBerry Curve 9300 and BlackBerry Torch 9800 (2010)

Announced August 2010

BlackBerry Curve 9300

Five years ago, BlackBerry owners Research in Motion (RIM) were at their peak, with an income of almost $20 billion in the fiscal year from March 2010 to February 2011. Two handsets that formed the heart of this success are were the BlackBerry Curve 9300 and the BlackBerry Torch 9800. These two devices were very tightly focussed on messaging, and both featured the classic BlackBerry physical keyboard.

The Curve 9300 was an inexpensive low-end device with a 2.4” screen, which was the first in the Curve range to feature 3G and GPS. Although many of the features were very basic (such as the 2 megapixel camera), the 9300 sold in very large numbers to both consumers and corporate customers. A lightweight device with good battery life, the 9300 is probably one of the best “classic” BlackBerry devices ever.

Moving upmarket, the Torch 9800 added a larger 3.2” touchscreen and had a slide-out QWERTY keyboard, plus a better camera and 3.5G support (which the 9300 lacked). It was much closer in concept to a traditional BlackBerry than earlier BlackBerry touchscreen phones, and sold quite well to corporate customers who wanted something better than a Curve.

Although these two devices were certainly an improvement over previous BlackBerry handsets, it had been clear for a while that RIM was failing to innovate. These two new devices were not a million miles away from the sort of thing they had been doing in 2003, and yet rivals Apple had come up with their fourth-generation iPhone just a few weeks earlier and this had rapidly become a huge success.

Compared to the iPhone and the new generation of Android devices that were coming out, the contemporary BlackBerry devices did not look good. Certainly, RIM’s email support was better than pretty much everything. But media playback sucked. The applications sucked. And web browsing sucked so much that it was more a Black Hole than a BlackBerry.

BlackBerry Bold 9800

It was 2013 by the time that RIM (now called just BlackBerry) came up with anything remotely comparable to a modern smartphone with the BlackBerry Z10. But the Z10 couldn’t reverse collapsing sales, and by February 2015 BlackBerry’s income had dropped to just $3.8 billion with the firm posting a massive $6 billion dollar loss the previous year.

The upshot of this spectacular lack of competitiveness was that consumers went elsewhere and corporate users revolted against the BlackBerry brand, forcing companies to adopt “bring your own device” (BYOD) policies to support iPhones and Android handsets.

So, peculiarly the 9300 and 9800 were both a blessing and a curse. Although they helped to propel RIM to record sales, they also helped to almost kill the company. But despite that, and despite BlackBerry trying to reinvent its handset range, the best-selling BlackBerry handset in 2015 appears to be the BlackBerry Curve 9320, perhaps showing that BlackBerry fans know what they want.. and it isn’t any of this fancy touchscreen nonsense.

BlackBerry Pearl 3G 9100 / 9105 (2010)

BlackBerry Pearl 9105 (left) and 9100 (right)

Announced April 2010

Traditional BlackBerry devices have been quite wide affairs with a full-QWERTY keyboard underneath, but for several years BlackBerry also produced the "Pearl" range which looked a lot more like a standard mobile phone.

The BlackBerry Pearl 3G 9100 and 9105 were the final generation of Pearl devices, and were the first to support 3G which had been conspicuously missing from previous models. The 2.3" 360 x 400 pixel display wasn't big even by 2010's standards, but it was certainly good enough for messaging which is where the Pearl 3G excelled.

The difference between the versions was the keyboard - the 9100 had a sort of hybrid QWERTY/numeric keyboard which previous versions of the Pearl also had, the 9105 had a traditional mobile phone number pad.

One other strong feature with BlackBerry devices of this era was the long battery life, which the 9100 and 9105 also had, plus the Pearl weighed just 93 grams and was very easy to carry around.

The problem was that beyond these good features, the BlackBerry devices of this generation could be a pretty miserable experience. Web browsing was terrible and although there were many applications available, a lot of them were of very poor quality. And no matter how much polish BlackBerry tried to apply to the aging software platform, it was fundamentally clunky and out-of-date.

"Old school" BlackBerry devices such as this still have fans, however, and the full-QWERTY Curve smartphones are still in demand. Ultimately, the Pearl was the wrong sort of product for a market that was switching to full-touch devices and it reflected a general problem with BlackBerry's lack of vision at the time.

Biggest handset disasters.. Part 1

We recently covered the ten best and most influential 3G and GSM devices ever, but not every handset is destined for greatness, and it turns out that there have been more than a handful of disasters and catastrophes along the way. This list is our top ten handset disasters, but there are many more to come.
 
And despite being failures, some of these handsets are quite collectable, so we have included a buyers guide in some cases as well.

1. Microsoft KIN (2010) In our view the most disastrous mobile phone product launch ever, the Microsoft KIN was the wrong product at the wrong time, but that was only half the story.   While the world was waiting for Windows Phone 7 to come along and do battle with the iPhone and Android handsets, Microsoft were also working on the KIN feature phone. Part of the problem was that feature phones were dying off, and the KIN was just too limited to be accepted by consumers. But what was worse is that the software was slow and buggy, so even if you did buy one (and hardly anyone did) the chances were that they'd send it back.   But the KIN was a double disaster. The team that created it were largely from a Microsoft subsidiary called Danger who developed the T-Mobile Sidekick. Because of the drain of talent and resources, Danger suffered a catastrophic systems failure which was an early example of what happens when cloud storage goes wrong. Effectively, this mess-up killed the successful Sidekick line.   It rapidly became clear that the KIN product was not selling and the whole thing was cancelled. And then for good measure, Microsoft closed down the entire division responsible for the fiasco. Just to be on the safe side.

2. Motorola ROKR E1 (2005) The Motorola ROKR E1 is the phone that Apple would like you to forget. Why? Because the ROKR was a failed collaboration between Motorola and Apple and was designed to bring iTunes to a mobile phone.   The device was hotly anticipated, with many rumours of iPod style phones and other exotic creations circulating. But when the ROKR leaked out it was almost crushingly boring, being a twice warmed-over version of a handset called the E390. Worse still, it was limited to just 100 tracks and it only had a slow USB 1.1 connector, making it a pain to transfer music to the handset.   Despite a significant marketing campaign, the ROKR was a FLOPR and got a lot of negative publicity, although in reality it's quite a nice device to look at and the music playback is not bad. But Apple learned from their mistakes and came back a couple of years later with the world-changing Apple iPhone instead.   Buyers guide: if you collect esoteric Apple-related devices, these can be had for about €30 but they don't come up for sale very often.

3. BlackBerry Z10 (2013) Not all product disasters are because of bad products. The problem with the BlackBerry Z10 was that it was at least two years too late, and although it was a polished product with a lot of nice features there was basically no market, leading to a nearly billion-dollar stock writeoff and the firing of their CEO.   It had taken BlackBerry over five years to come up with a product that was in any way competitive with the iPhone and other similar smartphones. These delays weren't an isolated incident, as we were pointing out the dangers for BlackBerry all the way back in 2009.   Had the Z10 been launched in 2010 or 2011 perhaps it would have been in with a chance, but the Z10's 2013 launch was far too late to salvage BlackBerry's fortunes.

4. Apple iPhone 4 (2010) Despite the name, the Apple iPhone 4 was really the start of the second distinct generation of iPhones and it was a major improvement over previous generations.   But a basic flaw in the antenna design led to widespread complaints which it took a while for Apple to acknowledge, and for a long time the iPhone 4 struggled under the weight of negative publicity.   Apple fans are quick to forgive though, and although the iPhone brand quickly recovered this is still another bodged product launch that Apple would like you all to forget.

5. Nokia 7600 (2003) The Nokia 7600 was Nokia's second 3G phone, but it was the first one to be widely available. But the weird lozenge-shape and difficult to use keypad were completely nuts. Customers stayed away in droves.   In any case, the market wasn't really ready for 3G and the Nokia 7600 wasn't alone in failing to set the market alight. It took another four years or so for the technology in 3G phones to match up with their promises. Buyers guide: these are pretty common, prices typically range from €20 to €50.

6. Siemens Xelibri series (2003 - 2004) The Siemens Xelibri range consisted of eight highly unusual fashion phones that were designed specifically to be used as secondary devices that you could take with you on a night out. Designed more for style than function, the Xelibri range never really caught on (despite a massive marketing campaign) and was canned after just two generations. Perhaps one of the key problems was price.. they were no cheaper than a standard phone of the time. But in these days of incredibly expensive and brittle smartphones, the idea of having a high-fashion secondary phone doesn't seem such a daft idea after all.   Buyers guide: the Xelibri 1 is the rarest, the Xelibri 6 is the most widely available. Prices range from €20 to €50.

7. Siemens SX1 (2003) Both Siemens and Nokia were companies that could produce a weird looking handset. Although at first glance the Siemens SX1 Symbian smartphone looked normal, a closer inspection showed that the number keys were arranged up the side, making it rather awkward to use for any kind of text input.   There have only been a few successful non-Nokia Symbian devices. The SX1 was not one of them, but it was at least a good looking mobile phone. Buyers guide: the SX1 never sold very well, but does come up for sale sometimes. Price range is around €30.

8. BlackBerry Storm 9500 (2008) BlackBerry's first attempt to counter the iPhone was the BlackBerry Storm, launched in 2008. But it had a poor screen and buggy software. Early negative reviews proved a major embarrassment  and the product bombed.   Despite the failure of the Storm, BlackBerry posted impressive growth figures over the next couple of years, but it could never match the iPhone which led to the firm's decline.

9. Motorola RAZR2 (2007) The original Motorola RAZR had been a massive hit (despite its awful software), but it was strictly a fashion phone.. and fashions change. However, Motorola kept pumping out RAZR variants in an attempt to regain some of the old magic and the Motorola RAZR2 was a high-profile attempt that failed.   Despite the name "RAZR2", there had been a dozen or so variants of the original RAZR by the time this came out, and even more afterwards. But while Motorola were warming over the same old formula, Apple was busy redefining mobile handsets with the iPhone.

10. Palm Pre (2009) The rise and fall of Palm over the years is a complicated story of an early innovator being outpaced by upstart rivals. By 2009 it was in terminal decline, and is a last ditch-attempt to reverse its fortunes it piled all of its resources into the WebOS-based Palm Pre, an interesting touchscreen device that could have been a world leader if they'd announced it a couple of years beforehand.   Sales weren't very great, and eventually the company was taken over by HP leading to the failed Pre 3 in 2011. Cutting their losses, HP killed the entire WebOS product line and effectively killed Palm's legacy dead.